Privacy

We have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.

Disclosure of information

Edge Goodrich complies with and is registered under the Data Protection Act 1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data.

Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry. Any personal details that we use to provide or promote our products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes without your permission and will not be used by us for any purpose other than that which you requested.

The Internet is not a secure medium. However to protect your data we put in place various security procedures including use of firewalls, backup measures, we limit access to data to relevant personnel and password protect all machinery holding personal data.

Personal information

You don’t have to register to access Edge Goodrich’s website, however, we want to help you find exactly what you require as quickly and smoothly as possible. Therefore the more we know about your preferences the easier it is for us to help you. For this reason we encourage you to register with us. Once registered we are in a better position to recommend specific properties or services of potential interest to you.

Your details may be combined with other information in our records in order to:

  • Save you having to keep giving us the same information for different Edge Goodrich services.
  • Help you to get more out of your visits to our website by suggesting information about products and services which may be useful to you.
  • Keep other parts of Edge Goodrich up to date with your details in order to offer you products and services by post or e-mail that may interest you.

When you register you consent to us using your personal data in the manner described in this Policy. If you do not register, the personal data we collect from you will be limited to the specific enquiry you have made. Edge Goodrich will use that data for no other purpose than to facilitate that transaction.

If any of the information that you provide to Edge Goodrich changes, for example if you change your email address, name, address or contact numbers, please let us know the correct details by sending an email to property@edgegoodrich.co.uk

Using the ‘Arrange a viewing’ form

If you choose to book a property through our online ‘Arrange a viewing’ form then we will only send the data contained if you have explicitly ticked the consent checkbox located within the form. The data processed from the form is then emailed to property@edgegoodrich.co.uk which 2 people within the organisation receive. This is to ensure we can respond as quickly as possible to the person who has made the enquiry. We do not store your data other than receiving it as an email. We do not use this data in relation to third party processors.

We keep your data within the email that is received until we no longer deem it necessary to keep it on record.  Upon request we can completely remove this data from our records and / or hand this data over to you. Please contact our Data Protection Officer to request this.

Cookies

Edge Goodrich’s web site, or an embedded component from a trusted partner may automatically create a ‘cookie’ when you visit us. A ‘cookie’ is a piece of information that is held on your PC, which enables our website to recognise you on subsequent visits and allows us to tailor your visit to your specific requirements.

As the ‘cookie’ is based on your PC we are unable to recognise you if you visit any of our websites from a different PC unless you register with us. If you do register then you will be able to login from any PC using your passcode.

Edge Goodrich’s use of ‘cookies’ does not include the collection of any personal information regarding the use of your PC or internet browsing in any way. If you do not want a cookie to be created on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them.

Please note that some personalised services on this site may not be available if you choose to disable cookies.You can read more about cookies and their use at the Interactive Advertising Bureau’s dedicated website: www.allaboutcookies.org `

Google Analytics data collection

We use Google Analytics to track visitors to this website. From this tracking we can see how visitors use our website through tracking page visits as well as how many users we have on the website.

Google Analytics does not store personal information that will easily identify who you are. The following data is stored against a unique visit to the website:

  • A unique client ID that is stored as a cookie within the user’s browser. This is a randomly generated string that is used to determine subsequent visits within the same browser.
  • IP address (this tracking can be turned off – see below)
  • Geographical location
  • Device you are using to browse the website
  • Internet browser that is being used
  • Operating system that is being used

You can tailor your experience in regards to how your visit to the website interacts with Google Analytics, with the following options. Please note that configuring these options will mean placing a cookie on the device you are using to allow us to remember the choice you have made for any subsequent visits to the website.

Don’t log my IP address but I am happy to have my visit tracked

More on IP anonymization

Don’t track my visit within Google Analytics

 

Email

Edge Goodrich complies with the Privacy and Electronic Communications Regulations 2003 in the United Kingdom.We respect the privacy of personal email accounts and we store your email address as securely as any other personal information we hold. We will not send you unwanted email messages or junk mail and your details will not be passed to any organisation outside Edge Goodrich without your explicit permission. If you have given us permission, we may use email to send you messages to keep you up to date with news about our current services, as well as anything you express an interest in, either online or through other contact with Edge Goodrich.

Third party sites

Third party internet sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.

Data controller

Edge Goodrich Limited are the data controller for this website. 

Edge Goodrich Ltd
30 High Street,
Eccleshall,
Staffordshire,
ST21 6BZ

Data Protection Officer

Matt Goodrich
Telephone: 01785 850 222
Email: contact@rapidweb.biz

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